SMS delivery is executed via API calls to an external SMS service—it's not a built-in feature. It can be connected to an SMS service provider suited to your needs; the delivery process is fully automated with no manual operation required.
SMS Messaging
Information that's hard to convey over the phone—delivered precisely via SMS. After the call, auto-send appointment confirmations, address links, or quote URLs. Nothing gets lost, fully automated.
How It Works
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FAQ
Landlines can't directly receive SMS, so when the system determines the call is from a landline, the Gemini AI agent auto-asks the customer for their mobile number during the call, then proceeds with SMS delivery after obtaining it.
Yes. For example, in a booking flow, the Gemini AI agent first collects customer information then ends the call. After the backend booking system confirms, SMS auto-triggers to notify the customer of the booking result—the entire process requires no human intervention.
Any text content—for example, form URLs, Google Maps links, LINE official account links, email addresses, appointment confirmation numbers, etc. Information that's difficult to convey verbally over the phone can be precisely delivered via SMS.