The Gemini AI agent uses high-quality voice synthesis technology with natural, fluid intonation. However, we recommend proactively informing customers at the start of the conversation with 'Hello, I'm an AI assistant'—this isn't just about integrity, it also helps set correct expectations for the service.
AI Phone Answering
No more missed calls, no more keeping customers waiting. Phone AI answers every incoming call 24/7 on behalf of humans—after hours, holidays, and peak periods included. Business never stops due to time constraints or staffing limitations.
How It Works
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FAQ
The Gemini AI agent has no simultaneous call limit. Regardless of how many calls come in at once, the system can answer them all and conduct independent natural language conversations without interference.
Yes. Through SIP Trunk connection, your existing landline or toll-free numbers can be directly routed to the Gemini AI agent—no number changes needed for customers.
Yes. Settings can be configured based on your business hours—for example, humans answer during business hours, then auto-switch to the Gemini AI agent after hours. Or different answering methods can be set by call type.
When the Gemini AI agent determines a question is beyond its scope, or the customer explicitly requests a human transfer, the system can auto-transfer to the designated human agent or department. Pre-transfer, call background is sent via Google Chat so the agent is fully prepared before answering.