Yes. The knowledge base is built by you. Once you configure property data, common terms, and standard Q&A, AI answers only from that content, ensuring every response fits your business context.
Real Estate
Agents focus on showings—not a single opportunity missed
Every missed inquiry call could be a lost deal. Phone AI answers showing appointments and property inquiries 24/7, recording client needs in full. When agents follow up, they have the complete picture.
Phone AI Is Your Real Estate Team's Greatest Asset
During showings, opportunities still get captured
- AI answers instantly and records every caller's needs
- Preferences, budget, and schedule auto-organized into structured data
- Agents return to the office and immediately follow up with the most interested clients
Faster price inquiry responses directly boost conversion rates
- AI answers calls, captures needs instantly, and notifies agents
- First-to-respond means clients don't drift to competitors
- High-intent calls auto-flagged—agents focus on highest-probability deals
Weekends and off-hours—deals still get made
- Client calls after hours or on weekends—AI answers 24/7
- Viewing appointments auto-completed—agents just confirm the next day
- Off-hours opportunities no longer lost to competitors
Basic inquiries fully automated—agents focus on closing
- Square footage, floor plans, management fees—repetitive questions auto-answered by AI
- Agent time shifts to proposals and price negotiations
- Each agent gains extra hours weekly for actual selling
Built with Gemini + integrated with core internal & external systems
How does AI handle every phone call?
Step 1. Know who's calling
Caller ID Recognition
AI matches incoming numbers to automatically identify known buyers, property owners, or unknown callers. Returning clients are greeted with their full contact history, so agents are fully prepared before calling back.
CRM Integration
AI references CRM data when answering calls, and automatically logs conversation details back to the client record. Every call becomes a trackable business opportunity.
Step 2. Decide how to handle
RAG Knowledge Retrieval
AI responds only from your prepared property data. Floor area, layout, management fees, nearby amenities — nothing fabricated, every response backed by your data.
Booking Integration
One phone call and the AI instantly checks viewing availability, proposes time slots, and completes the booking. From inquiry to confirmation — fully automated.
Live Agent Transfer
After AI answers, seamlessly transfer to the assigned agent. Pre-transfer notifications let agents prepare, so clients never need to repeat themselves.
Blocklist / Allowlist
Important calls connect immediately; telemarketing calls are automatically blocked. AI switches handling flows based on the number, ensuring agent time is used effectively.
Step 3. Auto-record & notify
SMS Notifications
Automatically send viewing confirmation SMS after the call. Property address, viewing time, and agent contact info are auto-filled, reducing no-shows.
Call Data Collection
AI naturally asks about budget, size preferences, and preferred areas during conversation. Callers simply speak, and structured data is automatically compiled for the agent.
Google Premier Partner x Built with Google Technology
Why Choose TS Cloud Enterprise Phone AI?
Secure Digital Asset Accumulation
Call records stored in Google's Singapore data center, meeting military-grade security standards
GKE Auto-Scaling Technology
Handle multiple simultaneous calls with ease
Built with Gemini
Natural conversation starts the moment the call connects — achieving millisecond-level human-like responses
Google Premier Partner
TS Cloud has 18 years of deep expertise in the Google ecosystem
Proven Results: How Phone AI Transformed TS Cloud's Operations
Monthly Average
Missed Call Rate
Down to 0%
AI Monthly
Calls Handled
50 calls
AI Monthly Average
Call Duration
3,150s
Ready to Experience the Same Transformation? Every missed call is a missed revenue opportunity. See how fast your business can break even and scale by automating your call handling.
Calculate Your ROI Now