Call Recording

Phone AI automatically records every call, saving both audio files and call logs simultaneously. Supports quality assurance, complaint verification, training, and trend analysis—complete visibility into every conversation.

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How It Works

Step 1 / 4

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Automated FAQ Response

FAQ

Where are recording files stored?

Recording files are stored in your own Google Cloud Storage, within your Google Cloud project. We do not retain any recording data—you have complete data ownership.

Where is log data stored, and what can it be used for?

Call logs are automatically written to BigQuery in your GCP project. You can use any BigQuery-compatible tool for analysis, such as Looker Studio, Tableau, Python, etc. We do not provide dashboard creation services.

How long are recordings retained?

Retention period is set by you. Since data is stored in your Google Cloud Storage, you can freely adjust retention duration and access permissions according to company policies or regulatory requirements.

Does call recording comply with data protection regulations?

Recording data is stored in your own GCP project—we never access or obtain any personal data. Specific compliance configurations (encryption, access control, etc.) should be set up according to your security policies on the GCP side.